clay is giving u good technical information but YES Sat dish receivers and dishes and activation in a RV are difficult because unless you know and understand the systems and how they work you sol, lots of the Sat dish system phone people don't really know as much as u would think and most are trained to give informations on the newer systems which are all multi LNB(3 sats)hd systems/swm systems

Using SD24 I assume your Tv is a LCD HD compatable systems

It will simplify things if you get a 2007 era digital receiver system     get new ones on amazon for 120$ area

have you actually gotten to the point where you see a signal and can switch LNB and get a good signal?  that's the most important step

forgot to mention make sure the 3500 is set for Direct TV as its also used for Dish net and Expressview!!!!!!!!!

-- Edited by ticat900 on Sunday 15th of November 2015 01:02:13 PM

No, when we get to the screen where you select the type of dish, etc. and the satellite dish does it's search, but then won't let us continue to the next screen.  It gives the some options to change the settings, and re-run or get a waiver.  The woman I was talking with didn't know about the waiver thing so we really couldn't resolve the problem.  She seemed to think I need a different receiver.

ticat900 wrote:

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have you actually gotten to the point where you see a signal and can switch LNB and get a good signal?  that's the most important step

 

forgot to mention make sure the 3500 is set for Direct TV as its also used for Dish net and Expressview!!!!!!!!!

 

DirecTV must be set to the "two" satellite, oval dish

 

setting. Refer to your receiver manual

-- Edited by ticat900 on Sunday 15th of November 2015 01:02:13 PM

-- Edited by ticat900 on Sunday 15th of November 2015 01:03:42 PM

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 The 3500 is definitely set for DirecTV, the Dish Type is set at 02: 3-LNB (18x20) and switch type is on Multiswitch.  When it hit continue it says that I need to Call an 800 # to re_send authorizations.  Guess I'll try that again and see what happens.

Cowdog353 wrote:

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If your trying to receive HD or SD with the HR 24 I believe you need to go through a SWM 8 device. Are you using a PI 29 power inserster?
Good information with pictures od set-ups are on winegard.com.
Can be a real bear to get everything right as no one knows much when you say RV!
Don't know much about Dish Network but I know the hookup to winegard systems a little more easy from the descriptions I've seen.

Jim

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  Thanks Jim, I'm bracing myself for another call with DirecTV.  

ticat900 wrote:

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you do realize you need a active account before you can get this system to work??

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 My account is showing as active on line now.   Still can't get past the Satellite dish set up screen.  It says "To complete your service activation, please call 800 388 6597 to re-send authorizations."

Judy L wrote:

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ticat900 wrote:

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you do realize you need a active account before you can get this system to work??

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 My account is showing as active on line now.   Still can't get past the Satellite dish set up screen.  It says "To complete your service activation, please call 800 388 6597 to re-send authorizations."

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well then call and have it reauthorized   BUT  You must realize that the DISH has to be set up and receiving a signal otherwise the account wont activate!!! 

Judy L wrote:

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Talked again with DirecTV and actually started to receive a signal for a few seconds.  Then it cut out and has a message saying "771-Signal loss on Saltellite In2.  Solution 1 - Check Cables.  The guy on the phone thinks that I should have two incoming satellite cables.  One for the signal and one for recording.  I don't think I have the 2nd one.  There are only 3 cables labeled Satellite, Ext Satellite and To TV.  He suggested I talk with Winegard again tomorrow.

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hes talking about a new style HD system  theres no recording cable capability(directly) from your sat dish    you sound like you have a bad coax connection somewhere in the system

those are critical (coax connections)  obviously your getting a weak/bad signal and most likely  99% of your set up problem going forward

Judy L wrote:

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Is there any way to test the connection that plugs into the receiver?    It's a rebuilt receiver, could that be the problem?  

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 I don't have any advice on that and anythings possible although I doubt its the receiver  have you checked  all the  for signal ? maybe the dish program is off?

not tracking correctly   or have u tried signal search  on each sat?   119°, 110°, 101°

Judy L wrote:

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I can't seem to get rid of the Signal Loss 771 message on my screen.  Called DirecTV help # provided in the message and they suggested turning the switch to the satellite on and off but it didn't help.  They say I'll need to call Winegard or take it in to an dealer to work on.

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 did u try unplugging and rebooting the receiver? first thing I would be doing????

also 771 signal loss is a  non communication between receiver and sat antenna

Judy L wrote:

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There's a reset button.  I'll try that after dinner.

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 could be but unplug and replug always works best;

Judy L wrote:

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I tried both the reset and unplugging the receiver.  Both times it went through the review of satellite position/info and ended up back at the same Signal Loss message 771.  Guess I'll call Winegard in the a.m. and see what they suggest.  

Thanks everyone for all your efforts to help.  

 

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its not communicating between the Roof sat antenna and the receiver  so either 1) the dish is not programed correctly(does not aline with the sat properly) 2) bad coax connections somewhere or3) bad receiver 

   The other question is are you running the dish through a video control centre box ? the one where u switch from cable to sat to over the air antenna or VCR/CD player

Judy,

There are switches in the dome antenna that must be set to the proper sequence for either Dish or Direct TV.   Have you verified that they are set for Direct TV?   Not hard to do, but you would have go on the roof and take the dome off of the antenna to do it.   Note that the antenna is shipped with the switches in the proper configuration for Direct TV, but if the prior owner had Dish, or if you don't know, you would need to ensure proper switch setting for it to work correctly.

JohnM

ticat900 wrote:

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heyjohnm wrote:

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Judy,

There are dip switches in the dome antenna that must be set to the proper sequence for either Dish or Direct TV.   Have you verified that they are set for Direct TV?   Not hard to do, but you would have go on the roof and take the dome off of the antenna to do it.

JohnM

 

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if you were to read previous posts you will see this has been already well covered(gone over) 

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My bad!  While I noted your posts refering to the proper settings, I did not see confirmation that they we properly set, hence the post.   I see now that there was confirmation that the 3500 was properly set.  Movin' On. 

Finally, it's working.  The Winegard folks helped me go through the set up again and the only thing we changed was on the Satellite set up page from dual to single.  She didn't think that should make any difference but it worked when we were finished.  What a relief!  Now we need to read up on how to use the recording feature and we're set.   Thanks again to everyone for your help and support.

Thanks Jessica.  Me to!!

The idea of dumping the satellite and putting that budget item into more data to stream programs occurred to me about a year ago as a viable alternative to Satellite as media source. Glad to hear that option is working out for you Trace. 80-100 dollars a month will buy a lot of streaming on top of "regular usage" that 20-30GB will provide.... and it should only get better as time goes by. Those digital antennas are getting better too. The future bodes well for us "yet to be" FTers.

Brian