As I posted earlier, we had a Nev-R-Lube bearing fail in northern British Columbia at the end of July. We were towed (I should say hauled) to Dalex Auto Service and RV Repair in Fort Nelson. I knew this was going to be a lengthy stay and DW and I were trying to figure out how to cope. That's when the shop owner, Todd Penny, came to the rescue. He parked us along side the building where we had 30 amp electric. He pointed out a water spigot inside where we could get water for our tank. All we needed to do now take care of the tanks. He then said we could use an onsite shower and facilities. That was it! Our accommodations were taken care of!
So, he ordered the parts on the 28th of July and we waited--and waited. The parts were shipped on the 16th of August, 20 days later. Due to the incompetence of the shipping company, the axles sat on their dock in Fort St John for six days! It seems a destination label for some other place mysteriously attached itself to the parts! Anyway, the axles arrived on the 31st of August (This is where the fodder for a whole nuther post topic begins).
A trip to Alaska is a bucket-list item for many RVers, full time or not. Many will break down--I witnessed this first hand while setting at a repair shop for a month. If you have to break down, do it somewhere in the vicinity of Ft Nelson, BC! Todd, Lorie and crew will take good care of you and make your wait for parts more bearable. Honestly, if it had not been for the caring and considerate folks at Dalex, our summer would have gone from bucket-list check off to toilet tank disaster. This is one of five businesses that treated us so well this summer that I have to highly recommend them. More to come.
Thanks again Todd and crew.
Vance and Marla
On edit, one of those businesses is Archie's Towing of Fort Nelson. They have the men and equipment to handle anything from travel trailer to diesel pusher. They loaded our fifth wheel on a flatbed and transported it 140 miles damage free. Thanks guys.
-- Edited by VanMar on Saturday 7th of October 2017 08:41:51 AM
As I posted earlier, we had a Nev-R-Lube bearing fail in northern British Columbia at the end of July. We were towed (I should say hauled) to Dalex Auto Service and RV Repair in Fort Nelson. I knew this was going to be a lengthy stay and DW and I were trying to figure out how to cope. That's when the shop owner, Todd Penny, came to the rescue. He parked us along side the building where we had 30 amp electric. He pointed out a water spigot inside where we could get water for our tank. All we needed to do now take care of the tanks. He then said we could use an onsite shower and facilities. That was it! Our accommodations were taken care of!
So, he ordered the parts on the 28th of July and we waited--and waited. The parts were shipped on the 16th of August, 20 days later. Due to the incompetence of the shipping company, the axles sat on their dock in Fort St John for six days! It seems a destination label for some other place mysteriously attached itself to the parts! Anyway, the axles arrived on the 31st of August (This is where the fodder for a whole nuther post topic begins).
A trip to Alaska is a bucket-list item for many RVers, full time or not. Many will break down--I witnessed this first hand while setting at a repair shop for a month. If you have to break down, do it somewhere in the vicinity of Ft Nelson, BC! Todd, Lorie and crew will take good care of you and make your wait for parts more bearable. Honestly, if it had not been for the caring and considerate folks at Dalex, our summer would have gone from bucket-list check off to toilet tank disaster. This is one of five businesses that treated us so well this summer that I have to highly recommend them. More to come.
Thanks again Todd and crew.
Vance and Marla
On edit, one of those businesses is Archie's Towing of Fort Nelson. They have the men and equipment to handle anything from travel trailer to diesel pusher. They loaded our fifth wheel on a flatbed and transported it 140 miles damage free. Thanks guys.
-- Edited by VanMar on Saturday 7th of October 2017 08:41:51 AM