we have a new new trailer and have been fulltiming now for about 6 months
we have a wifi ranger set up in our trailer but never seem to be able to stay connected to it.
We show one red light on it and the rest seem to be green most of the time.
What are we doing wrong?
Neil and Connie said
11:57 AM Nov 4, 2016
It depends on what particular model WFR you have…and what version of the software it's running. Best to put in a service request with your serial number in it…and then if the WFR is online to the internet the techs can log in remotely and look around to see what might be amiss.
If you're having trouble with it staying connected to the campground wifi…that might be a function of the individual campground's wifi setup…some are setup to drop connections after x amount of time with no traffic…so might drop it overnight. Others have daily bandwidth limits so you might be hitting there. Another potential reason for dropped connections is weak signal to the WFR…depending on whether you have just the inside model or the inside/outside pair of models with them paired together.
If you're having trouble with your devices staying connected to the WFR's wifi…then there are several potential solutions. If you're using Mac OS and the network location in System Preferences is still the default one named Automatic…then creating a specific named location and setting that one up for usage instead of the Auto one is a known problem solver…it's been that way through several (at least) versions of Mac OS. If it's iOS devices not maintaining connection…then it might be because you have multiple saved network passwords in System Preferences…and multiple available networks. Mac OS defaults to the last used wifi network…iOS sometimes defaults to the first known network alphabetically…the solution here is to rename the WFR network to something that starts with A and/or delete old known networks that you'll not use ever again.
If none of that works…drop me a PM with your email addy and I'll see if I can help somewhat…I'm a member of the WFR beta test group and an old network/sysadmin guy.
If the WFR is rebooting a lot…there are some 'features' like usage that can be turned off as they were a bit unstable in earlier releases of the software…and yours might (or might not) be getting notified of updates depending…again some of the older versions had buggy update checking routines and some of the older models have issues with the very latest version of the software due to limited memory in older hardware…the next version 7.05 of the software is supposed to be split into two forks to allow smaller/less fully featured version to run on older 32mb memory limited hardware and the fully featured versions for newer hardware. The stuff that's going to be removed from the older hardware version is some of the new/memory intensive features.
Bobc said
06:10 PM Nov 4, 2016
Wow , thanks for the response Neil, just wish I understood all that.
I have the WFR mini with the outside roof antena , it was installed by New Horizon back when we bought our trailer in March 16.
i will read your message again tomorrow and hope to understand it better, unfortenitly this is a area I any very weak At.
we have a new new trailer and have been fulltiming now for about 6 months
we have a wifi ranger set up in our trailer but never seem to be able to stay connected to it.
We show one red light on it and the rest seem to be green most of the time.
What are we doing wrong?
It depends on what particular model WFR you have…and what version of the software it's running. Best to put in a service request with your serial number in it…and then if the WFR is online to the internet the techs can log in remotely and look around to see what might be amiss.
If you're having trouble with it staying connected to the campground wifi…that might be a function of the individual campground's wifi setup…some are setup to drop connections after x amount of time with no traffic…so might drop it overnight. Others have daily bandwidth limits so you might be hitting there. Another potential reason for dropped connections is weak signal to the WFR…depending on whether you have just the inside model or the inside/outside pair of models with them paired together.
If you're having trouble with your devices staying connected to the WFR's wifi…then there are several potential solutions. If you're using Mac OS and the network location in System Preferences is still the default one named Automatic…then creating a specific named location and setting that one up for usage instead of the Auto one is a known problem solver…it's been that way through several (at least) versions of Mac OS. If it's iOS devices not maintaining connection…then it might be because you have multiple saved network passwords in System Preferences…and multiple available networks. Mac OS defaults to the last used wifi network…iOS sometimes defaults to the first known network alphabetically…the solution here is to rename the WFR network to something that starts with A and/or delete old known networks that you'll not use ever again.
If none of that works…drop me a PM with your email addy and I'll see if I can help somewhat…I'm a member of the WFR beta test group and an old network/sysadmin guy.
If the WFR is rebooting a lot…there are some 'features' like usage that can be turned off as they were a bit unstable in earlier releases of the software…and yours might (or might not) be getting notified of updates depending…again some of the older versions had buggy update checking routines and some of the older models have issues with the very latest version of the software due to limited memory in older hardware…the next version 7.05 of the software is supposed to be split into two forks to allow smaller/less fully featured version to run on older 32mb memory limited hardware and the fully featured versions for newer hardware. The stuff that's going to be removed from the older hardware version is some of the new/memory intensive features.
Wow , thanks for the response Neil, just wish I understood all that.
I have the WFR mini with the outside roof antena , it was installed by New Horizon back when we bought our trailer in March 16.
i will read your message again tomorrow and hope to understand it better, unfortenitly this is a area I any very weak At.
i will get back to you after I review again
After 6 months ... still having fun?