Is that an easy fix? At least it still heats, but I don't like the black hole;)
Lucky Mike said
07:41 AM Jan 23, 2016
its a change the light bulb kinda thing.......will depend on access to it but I would say that on the back would be an access point to do it........if your planning on pulling it out because it is built in , bring out the vacuum it would be a good time to clean out the heater blower and add a couple drops of oil on the motor if accessible
Second Chance said
09:49 AM Jan 23, 2016
Mike is right - I've had ours apart. The front trim lifts off, four screws and the fireplace comes out. About eight more screws and the back comes off. They're pretty cheaply made and we've had to replace ours once already (the controller board failed). I'm getting ready to pull it out again this weekend to see what I can do about some faint noises caused by the "special effects" motor and/or rotor.
Rob
-- Edited by Second Chance on Saturday 23rd of January 2016 09:50:24 AM
The Bear II said
10:13 AM Jan 25, 2016
Just add more wood.....
Terry and Jo said
11:36 AM Jan 25, 2016
The Bear II wrote:
Just add more wood.....
And keep your drinks off of the cabinet above...
Terry
(Sorry...couldn't resist.)
NWescapee said
11:17 PM Jan 25, 2016
We had the same issue but it was due to a circuit board failure. Manufacturer sent us a new one and only charged shipping. One word of caution, especially if you travel in dusty areas, we were told to vacuum and clean it out once a year to prevent other issues.
Second Chance said
10:32 AM Jan 26, 2016
Update - pulled ours out again to disconnect the "special effects" motor (I made several unsuccessful attempts to silence the darned thing). It seems that in the newer models, the light source is a strip of LEDs rather than a light bulb. Anyway, disconnecting the motor for the rotisserie got rid of the mechanical mouse in the fireplace...
Is that an easy fix? At least it still heats, but I don't like the black hole;)
Mike is right - I've had ours apart. The front trim lifts off, four screws and the fireplace comes out. About eight more screws and the back comes off. They're pretty cheaply made and we've had to replace ours once already (the controller board failed). I'm getting ready to pull it out again this weekend to see what I can do about some faint noises caused by the "special effects" motor and/or rotor.
Rob
-- Edited by Second Chance on Saturday 23rd of January 2016 09:50:24 AM
And keep your drinks off of the cabinet above...
Terry
(Sorry...couldn't resist.)
Update - pulled ours out again to disconnect the "special effects" motor (I made several unsuccessful attempts to silence the darned thing). It seems that in the newer models, the light source is a strip of LEDs rather than a light bulb. Anyway, disconnecting the motor for the rotisserie got rid of the mechanical mouse in the fireplace...
Rob