FIRST OFF , HI EVERYONE , THE WIFE AND MYSELF ARE BRAND NEW FULLTIMERS . I HAVE SOME SMALL PROBLEMS WITH OUR NEW OPEN RANGE ROLLING THUNDER , MODEL NUMBER H396RGR TOYHAULER , THE BIGGIE IS THE LIVING ROOM SLIDE FLOOR , THE PLASTIC UNDER THE FLOOR IS DELAMINATIONING , BUT HAVE CONTACTED OR AND BOB WOODCOX IS SENDING US SOME METAL STRIPS FOR REINFORCMENT . THE OTHER PROBLEM IS THE OUTSIDE EDGE OF FLOOR IS BOWED , THERE SEEMS THERE IS NO SUPPORT AT THE OUTER EDGE , SORT OF LIKE FLOATING , CAN NOT SEE IT ON THE INSIDE BECAUSE OF THE COUCH , HOWEVER THE OUTSIDE TRIM IS BOWING BECAUSE MEATL DOES NOT BEND THAT WAY , THIS THIS NORMAL ? OR WHATS MISSING ? THANKS IN ADVANCE FOR ANY HELP
flyone said
06:57 PM May 24, 2012
B---first of all welcome, I do not own one or know anyhing about Open Range, so I have no answers to your problems, however I would suggest that if you have not already done so contact the manufacture and let him know your displeasure and insist that the problems be addressed. Either by explanation of construction methods and/or needed repairs. It sounds like it could possibly be major problems and may need to be taken back to the factory at least to be looked at by a knoweldgeable person. Being a fulltimer this should be "do able" on your part (getting it there). I would keep after them until you are satisfied, they owe you that. Stay reasonable, stay calm, but stay firm, and good luck.
Flyone
Terry and Jo said
04:52 AM May 25, 2012
Bill,
First of all, welcome to the forums. While I can't answer your questions about the Open Range, we did consider them at one time. Another source of help for you might be at the Open Range Owner's Forums. It would be another forum on which you would need to register, but you might find more answers with the participants there.
The Open Range Owners Forum is the place to go. I have an OR, although not the size or configuration of yours. We had a major repair need,(rubber roof replacement) which OR & our dealer took care of without hassle. As you navigate the OR forum, you will see that some folks whose dealers are not competent to do extensive repairs have gone back to the factory and were very pleased.Fortunately as we are static a good part of the year, our dealer here had the ability to do the roof replacement. Sorry to hear you are having difficulty.My daily participation on that forum leads me to believe they will take care of you.
FIRST OFF , HI EVERYONE , THE WIFE AND MYSELF ARE BRAND NEW FULLTIMERS . I HAVE SOME SMALL PROBLEMS WITH OUR NEW
OPEN RANGE ROLLING THUNDER , MODEL NUMBER H396RGR TOYHAULER , THE BIGGIE IS THE LIVING ROOM SLIDE FLOOR , THE
PLASTIC UNDER THE FLOOR IS DELAMINATIONING , BUT HAVE CONTACTED OR AND BOB WOODCOX IS SENDING US SOME METAL
STRIPS FOR REINFORCMENT . THE OTHER PROBLEM IS THE OUTSIDE EDGE OF FLOOR IS BOWED , THERE SEEMS THERE IS NO
SUPPORT AT THE OUTER EDGE , SORT OF LIKE FLOATING , CAN NOT SEE IT ON THE INSIDE BECAUSE OF THE COUCH , HOWEVER
THE OUTSIDE TRIM IS BOWING BECAUSE MEATL DOES NOT BEND THAT WAY , THIS THIS NORMAL ? OR WHATS MISSING ?
THANKS IN ADVANCE FOR ANY HELP
Flyone
Bill,
First of all, welcome to the forums. While I can't answer your questions about the Open Range, we did consider them at one time. Another source of help for you might be at the Open Range Owner's Forums. It would be another forum on which you would need to register, but you might find more answers with the participants there.
Open Range Owner's Forum
Good luck with your issues.
Terry
The Open Range Owners Forum is the place to go. I have an OR, although not the size or configuration of yours. We had a major repair need,(rubber roof replacement) which OR & our dealer took care of without hassle. As you navigate the OR forum, you will see that some folks whose dealers are not competent to do extensive repairs have gone back to the factory and were very pleased.Fortunately as we are static a good part of the year, our dealer here had the ability to do the roof replacement. Sorry to hear you are having difficulty.My daily participation on that forum leads me to believe they will take care of you.
Richard