I'm sure most of the members here have noticed that Cradlepoint has released a lot of new routers recently under a new NetBSD platform. We just put together a written review highlighting the new NetBSD features as well as a video walkthrough showing off some of the differences.
If you're looking into getting a Cradlepoint router, I'd highly recommend considering the new NetBSD platform because it's going to be the lead platform from now on.
However, don't worry if you're on an older model as they'll still be supported through 2011. They just won't receive updates as fast and support will be dropped within the next year for new modems.
Bill Adams said
02:43 PM Jun 29, 2011
They will be supported through 2011? That's only 6 months.
3Gstore_Matt said
05:07 PM Jun 29, 2011
Bill Adams wrote:
They will be supported through 2011? That's only 6 months.
I'm not sure of the exact timeframe, but I know it's going to be within the next 6-12 months.
Mallo said
05:54 PM Jun 29, 2011
Which is typical in consumer electronics...
Mallo
PS Not far off what your starting to see in the corp systems world for that matter....
Bill Adams said
05:26 AM Jun 30, 2011
Don't confuse a warranty with support. I know a company cannot support their products forever, but the support time frames should be measured in years and not months.
3Gstore_Matt said
03:44 PM Jun 30, 2011
Bill Adams wrote:
Don't confuse a warranty with support. I know a company cannot support their products forever, but the support time frames should be measured in years and not months.
Well remember that the MBR900 was released around August of 2009, which is close to the 2/yr mark now and if they run a full year past this latest news that will be about a 3/yr product lifespan.
I think a 3/yr support timeframe is pretty reasonable for consistent updates every 2-3 months with support for new devices. If you compare that with other manufactures like Apple it's inline with how long they support products with iOS updates.
Bill Adams said
04:19 PM Jun 30, 2011
Can I buy an MBR900 today? If so, will the support run out at the end of this year?
3Gstore_Matt said
04:41 PM Jun 30, 2011
Bill Adams wrote:
Can I buy an MBR900 today? If so, will the support run out at the end of this year?
Yes, but not from us, we've sold out of them and won't be buying anymore MBR900's. Cradlepoint hasn't released an official end date for support, I just know it will be within the next 6 to 12 months. And if you've already purchased a modem it's not that big of a deal, it's just when you'd be upgrading years down the road you'd have to replace the router. It's not going to just stop working with hardware that's currently compatible.
Ckerr said
08:10 PM Jul 2, 2011
So Matt, we were planning to get the MBR1200 since I think it's the only router that will allow us to use our Sprint S720 aircard. Which one do we need in the new line up?
Mallo said
06:54 AM Jul 3, 2011
Bill Adams wrote:
Don't confuse a warranty with support. I know a company cannot support their products forever, but the support time frames should be measured in years and not months.
Bill,
I wasn't... I was commenting on the state of the IT industry as a whole the cost of supporting older platforms can be high. The days of a five to seven year support cycle are gone. The turn over in support centers is simply too high to support it. Three to Five is becoming common in the Enterprise class systems.
For the retail IT providers frankly churnning the tech is one of the ways they make their money. After three years use you have an issue and can no longer get support it forces the upgrade.
In all levels of IT forcing the upgrade has become part of the landscape. (this is in part driven by offshoring but I don't want to start a political / economic conversation)
Mallo
I'm sure most of the members here have noticed that Cradlepoint has released a lot of new routers recently under a new NetBSD platform. We just put together a written review highlighting the new NetBSD features as well as a video walkthrough showing off some of the differences.
Full video demo here - Cradlepoint NetBSD Compared to Legacy admin interface video
Full written review here - Cradlepoint NetBSD Written Review
If you're looking into getting a Cradlepoint router, I'd highly recommend considering the new NetBSD platform because it's going to be the lead platform from now on.
However, don't worry if you're on an older model as they'll still be supported through 2011. They just won't receive updates as fast and support will be dropped within the next year for new modems.
I'm not sure of the exact timeframe, but I know it's going to be within the next 6-12 months.
Mallo
PS Not far off what your starting to see in the corp systems world for that matter....
Yes, but not from us, we've sold out of them and won't be buying anymore MBR900's. Cradlepoint hasn't released an official end date for support, I just know it will be within the next 6 to 12 months. And if you've already purchased a modem it's not that big of a deal, it's just when you'd be upgrading years down the road you'd have to replace the router. It's not going to just stop working with hardware that's currently compatible.